![]() So sadly, wait and watch with not plaussible solution in sight. Even the sleep tracker doesn't work well on Windows application. I contracted micrsoft and they too haven't responded. Regarding with the steps on how to use the Music control of your Surge, please check the article listed on this link If possible, we recommend upgrading your mobile device to Windows 10. ![]() If you are using a mobile device running Windows 8.1, please note that we will continue to support the Windows 8.1 mobile app with security and support updates, but will not provide new features such as notifications. We appreciate your patience and look forward to improving the Fitbit experience on your Windows 10 mobile device. It is possible that your Fitbit login needs to be refreshed. You can always find the most up to date information concerning the Windows 10 app on our Community site: Why does it say Unable to finish sync, Fitbit Unavailable (403). In order to sync, please make sure to uninstall Fitbit Connect or other apps that are trying to use. Easily update maps and software, sync with the Garmin Connect app, and register your. We don't have an estimated time of release but, we will keep you informed as soon as we have more information. I click on Start Syncing and another pop up appears. How do I connect my Fitbit, Garmin, or other activity track. Microsoft recently confirmed that the protocol that allows Bluetooth communication between devices is under development and will be available beginning later this year. Few days ago I contacted fitbit support and recieved below response quote: "In order to sync, please make sure to uninstall Fitbit Connect or other apps that are trying to use Fitbit Base Station." Īm a new user. I click on "Start Syncing" and another pop up appears. Please turn Bluetooth on or insert the Fitbit Wireless Sync Dongle into your device to begin syncing your Fitbit activity tracker into your account." (the dongle was plugged in already). Bluetooth is either turned off or not available in your device. When I switch off my laptop's bluetooth and instead try to sync using the dongle it came with, a message pops up: "Sync your fit bit. Even when I try to 'search' for it, I get a whole bunch of nearby devices - laptops, mobiles but not Surge. If I try to use my laptop's bluetooth, it does not detect my device. However, I just cannot seem to sync it with my Thinkpad using Fitbit app for Windows 10. ![]() I got my device yesterday and I easily synced it with my Samsung Galaxy S6. ![]()
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